Candidate Data Protection Policy
With the following Candidate Data Protection Policy, we would like to give you an overview how we process your Personal Data and of you rights according to the applicable data protection laws.
1. What sources and Personal Data do we use
We process Personal Data that we collect directly from you in the course of the recruitment and internal mobility, including student databases searches as well as names, telephone numbers, addresses, email addresses, passport ID’s, identification numbers professional and employment and education history and any other CV data as well as candidate rating, information relating to your status or history as, or relationship with, a government official (if applicable), information relating to your relationship with a director, officer or senior employee of a Credit Suisse client (if applicable). If you participate in a video interview, we may process – in addition to the above the related video recordings. In the course of on-boarding process, to the extent this is legally permissible, we may also collect background checks-related information  (including but not limited to references, criminal records checks, credit history/debt collection register information) provided by you or which have otherwise been legally obtained, (all hereinafter referred to as “Personal Data”). In certain cases, we may receive Personal Data from external sources (in particular, from recruitment agencies). In addition, in the course of our candidate background checking process we may need to confirm statements from your CV with external sources (in particular, with your previous employers).
 Please note that in certain jurisdictions (incl. Germany), such “background checks” will not be taken out prior to the signing of an explicit consent to that effect. To the extent that you are not requested by Credit Suisse to provide an additional, explicit consent to the collection or processing of any such information as part of the recruitment and on-boarding process / internal mobility process, your acknowledge that you have received and understood the terms of this Candidate Data Protection Policy that will be relied upon by Credit Suisse for the collection and processing of such “background check” information.
2. What do we use your Personal Data for?
Your Personal Data may be used by Credit Suisse Group AG, Paradeplatz 8, 8001 Zurich, Switzerland and its affiliates and/or subsidiaries, the addresses and contact details of which are available at https://www.credit-suisse.com (collectively “Credit Suisse”) in the jurisdiction(s) where you apply for a position in compliance with applicable law, for the following purposes: to administrate our events, competitions, scholarships, internships and/or employment opportunities as well as any recruitment related initiatives (collectively referred to as “Initiatives”), to confirm references, verify educational background, employment history, compensation and any other information submitted by you, source and hire candidates, support background checking or on-boarding processes and satisfy any recruitment, management reporting, technical and administration requirements and ensure compliance with any procedures, laws and regulations which Credit Suisse is subject to or which Credit Suisse may hereafter become subject to. Credit Suisse will also process Personal Data for the purpose of data storage and application testing
Your Personal Data will be included in a global talent database and in other related databases (hereinafter “Databases”) which are either hosted internally or externally.
3. Do we share your Personal Data with third parties?
For the purposes described in paragraph 2, as well as for the purposes of obtaining feedback from you on the recruitment process and/or internal mobility process for future system improvement, your Personal Data may be processed, in both electronic and physical form, by Credit Suisse and disclosed to its third party service providers, including but not limited to in particular Taleo (UK) Limited (Oracle Software (Schweiz) GmbH, Täfernstrasse 4, 5405 Baden-Dättwil ) and Avature USA , LLC based in the Netherlands (6-8 Standard Place, London, EC2A 3BE), cut-e AG based in Switzerland and Germany ( Großer Burstah 18-32, 20457 Hamburg), Convinus GmbH International Employment Solutions, Talstrasse 70, 8001 Zurich, Switzerland, Alexander Mann Solutions Ltd (7 Bishopsgate, London EC2N 3AQ) and Allegis Global Solutions (9 Temasek Boulevard #21-1 Suntec Tower Two, 038989 Singapore) based in but not limited to the USA, UK, Poland, Singapore, Hong Kong, and the Philippines.
Credit Suisse uses video interview technology as part of its recruiting process in certain jurisdictions. For these purposes, your email address will be transferred to Credit Suisse’s video interview platform service provider HireVue Inc, 10876 S. River Front Parkway, Suite 600, South Jordan, UT, USA 84905 and will also be stored or accessed by HireVue’s service providers’ Amazon Web Services, Inc., (410 Terry Avenue North, Seattle, WA, USA 98109-5210) (web hosting), SendGrid (929 Pearl Street Suite 200, Boulder CO, USA 80302) (system email server), and Certified Languages, Inc. (4724 Southwest Macadam Avenue, Portland OR, USA 97239) (live/phone translation services). Credit Suisse uses online behavioral testing as part of the recruiting process. For these purposes, your personal information (in particular, your first name, last name, gender, and email address) will be transferred to cut-e GmbH, which provides online behavioral testing tools and services to Credit Suisse, and will also be stored or accessed in their cut-e GmbH server hosted in Hamburg, Germany.
Credit Suisse uses online technical skill assessment tool as part of the recruiting process. For these purposes, your email address will be transferred to HackerEarth Technologies Pvt. Ltd.(Salapuria Business Centre, 4th B-cross 5th A Block Industrial Layout, Koramangla, Bangalore 560095 India)., which provides online technical skill assessment tools and services to Credit Suisse AG in APAC region (India, Singapore and Hong Kong) and will also be stored or accessed in their HackerEarth Technologies server hosted in Bangalore, India.
In addition, your Personal Data may be provided to the following persons, to the extent necessary to achieve the purposes specified above and to the extent permissible by law: any partner organizations of Initiatives, including staff and alumni of universities; any of our auditors, legal and/or other professional advisors or any other person under a duty of confidentiality to us; any person to whom we are under an obligation to make disclosure under the requirements of any applicable law or regulations.
4. Will your Personal Data be subject to cross border transfer?
Credit Suisse is a global company therefore your Personal Data may be accessed, transferred in electronic and/or physical form or otherwise processed by authorized Credit Suisse personnel outside the jurisdiction where you apply for a position (in particular, by personnel of Credit Suisse affiliates including but not limited to those affiliates located in Switzerland, Poland, UK, Singapore, Hong Kong, India and USA, the addresses of which are available at https://www.credit-suisse.com). As described in section 3, we may also use third party service providers located in various jurisdictions.
With respect to applicants to positions in the European Union (“EU”), please note that certain jurisdictions we transfer your Personal Data to may not necessarily offer an adequate level of data protection in comparison to the one established in the EU.
With respect to Personal Data transfers to Switzerland, we rely on the adequacy decision issued by the European Commission which has determined that Switzerland provides sufficient protections for EU data subjects’ rights. This means that Switzerland has been recognised as a country where data can flow to without the need for any additional legal safeguards.
Whenever Personal Data is shared cross-border, in particular – to locations not offering adequate level of data protection, we make sure that necessary contractual safeguards (data protection clauses and standard contractual clauses, as required by applicable law) are in place. Please let us know if you wish to obtain a copy of such contractual safeguards by using the contact details below.
5. How long will my Personal Data be stored?
Credit Suisse and/or its agents will retain your Personal Data in the Databases for a period of 24 months following your application or from any last recruitment activity from Credit Suisse with you. We may use your Personal Data to assess your suitability for a particular position or for purposes related to subsequent applications or vacancies, and contact you using the contact details that you have provided or that are stored in these Databases. In certain cases, special retention obligations may apply due to e.g. pending or foreseeable litigation, in which case Personal Data may be kept longer.
6. Are you obliged to provide Personal Data?
It is voluntary for you to provide personal information to Credit Suisse. However, if you do not provide all or part of the information requested by Credit Suisse, it may not be possible to process your job application.
Credit Suisse reserves the right to withdraw any offer of employment in the event that any information provided is untrue, inaccurate or misleading.
7. What data protection rights do I have?
If you (i) have any questions about the way that Credit Suisse collects and uses your personal information; (ii) do not want us to contact you; (iii) wish to make a complaint in relation to the use of your Personal Data; or (iv) wish to exercise your data subject’s rights (such as in particular, the right to access to your Personal Data, the right to rectification, the right to erasure, the right to restriction of processing, the right to object and the right to data portability, as applicable), please inform us by sending an email to the Recruitment team at the following address: email@example.com. You can also contact us by writing to the country specific contact address or email address set out in the policy for the country where you are applying for the position.
We will respond to your request/complaint within the timeframe specified in any applicable law, or otherwise within a reasonable time.
As regards applicants to job positions in the EU, please note that in addition to the above, there is also a right to lodge a complaint with an appropriate data protection supervisory authority.
8. Applications to Credit Suisse – Switzerland
If you are applying for a position in Switzerland, please note the following: You further agree, that if you are a current or past employee of Credit Suisse in Switzerland, your Personal Data as well as any other information about you held by Credit Suisse in Switzerland, including data/information in connection with disciplinary measures or misconduct warranting registration, will be shared and processed as described in this Data Protection Policy and in the event of a successful application, post-hiring for purposes in connection with the conduct of the new employment relationship within Credit Suisse, as well as with external appointees, in Switzerland and abroad, on a need-to-know basis.
9. Applications to Credit Suisse – Australia
If you are applying for a position in Australia, or if you are a citizen of or domiciled in Australia and your Personal Data is collected or held in Australia, please note that the Australian Privacy and Credit Reporting Policy at https://www.credit-suisse.com/au/en/legal/credit-suisse-australia-privacy-and-credit-reporting-policy.html contains details of how you may access and correct your personal data and how you may make a complaint if you believe there has been a breach by us of your privacy.
10. Data Protection officer
You can reach our Data Protection officer at:
Credit Suisse Services AG, London Branch
Credit Suisse Group Data Protection Officer
Five Canada Square
London E14 5AQ
Phone: +44 20 7888 8888
Important note for applicants to jobs in the EU and Switzerland:
By proceeding with your job application and clicking the button below, you acknowledge that you have read and understood the terms of this Candidate Data Protection Policy and you agree that the information you submit, including this application, will be true, accurate and not misleading.
Important note for applications to jobs outside the EU and Switzerland:
By proceeding with your job application and clicking the button below, you acknowledge that you agree to:
the collection, retention, processing, use, disclosure and deletion of your Personal Data as described in this Candidate Data Protection Policy and you agree that the information you submit, including this application, will be true, accurate and not misleading; and the cross-border transfer of your Personal Data, as described in this Candidate Data Protection Policy.
Electronic signature disclosure/consent
In connection with your application for employment with Credit Suisse, and, if hired, throughout the period of your employment and thereafter, Credit Suisse will manage many aspects of the employment relationship electronically. By clicking the “I agree” button, you are hereby consenting to (i) receive and submit such documents electronically, and (ii) provide your signature electronically when requested to do so. In other words, you are agreeing that you intend your electronic signature on employment-related documents to have the same force and effect as if it were handwritten.
If at any time you change your mind, and decide you do not wish to be bound by your electronic signature, you may withdraw your consent by contacting Human Resources. You also may print all electronically signed documents or contact Human Resources to receive a free copy of any electronically signed document.
To electronically sign documents, you will need access to the Internet with an Internet Browser software program that supports at least 128 bit encryption and Acrobat Reader 5.0 or later, etc., which is currently satisfied by Credit Suisse’s electronic systems. Updates will be provided from time to time regarding any changes to this information that could materially impact your ability to electronically sign documents.
By clicking “I agree” you acknowledge and agree to the above.