Career Start Product Management – Client Experience & Digital Design

Credit Suisse is a leading global wealth manager with strong investment banking and asset management capabilities. Founded in 1856, Credit Suisse has expanded to be a global force employing over 45,000 people in 50 countries. It is a high priority for us to continually invest in our employees by providing ongoing opportunities for training, networking and mobility. Join us and let's shape the future of Credit Suisse together.

18 months including 4-6 month rotation

Start date:  March 2019

Workplace:  Uetlihof, Zurich

Academic qualification: Recently completed bachelor's or master's degree at a university or university of applied sciences. Ideally in design, psychology, engineering, communications or marketing.

Your Benefits:

Training: Interdisciplinary and specific trainings as part of the Career Start program as an opportunity for personal and professional development

Rotation: Opportunity to spend 4-6 months working in a functionally related area as a chance to build networks in different areas of the bank

Opportunities for further development: Permanent employment with the prospect of a challenging position in the Client Experience Department after completing the Career Start program

We offer:

  • You an ever-evolving role within a team of designers, usability engineers and client and customer experience specialists operating within the over-arching Digitalization & Products business area of the Swiss Universal Bank

  • You the opportunity to gain an in-depth insight into how our clients think and how they interact with us as a bank, how banking services are provided end to end, and how the vast operations of the bank can play a positive role in the financial well-being of a large number of people

  • You as part of a small cross-disciplinary team with an emphasis on creating deep generalist skill-sets, to better solve the complex problems of the client in a harmonious manner. Our team focuses on developing our people to solve the problems we do not yet know about.

  • You to join a highly motivated and energetic team, whose team spirit and broad remit guarantee an exciting working environment with an ever changing book of work, while also having a focus on strong team morale and cohesion

  • You practical experience within a bank’s transformation initiative. Every day we examine existing processes, interactions, products & software and apply a rigorous design process to resolve client pain and improve the offering of our services

  • You a chance to actively collaborate in the daily tasks of working through existing client needs and problems, imagining the way in which these needs might be addressed better and then creating artifacts of design like screens, wireframes, specifications and journey maps to illustrate and provide guidance to implementation and engineering.

You offer:

  • You are an innovative and open-minded person with pronounced team spirit

  • You often take on the creative aspect of a project and enjoy complex challenges

  • You show a strong ability to cope with pressure and high flexibility

  • You have well-developed interpersonal skills, a solid attention to detail and are dedicated to improve yourself

  • Your quality of your work meet high standards and you take last-minute schedule changes in stride

  • You have an insatiable thirst for knowledge and an eye for design & usability

  • Are you passionate about the psychology of digitalization, human-computer interactions and the evolving way that clients interact with service providers?

  • Do you possess the ability to work effectively with team members, are willing to take on responsibility and work independently?

  • Do you speak fluent English?


Please apply via our Career Portal.

Referenznummer: 14678

Ilirjane Hoxha

Campus Recruitment Team

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.